:root{
  --bg:#080e1a;
  --bg-panel:#0e1728;
  --bg-card:#121e34;
  --bg-card-hover:#16233d;
  --border:rgba(255,255,255,0.08);
  --border-strong:rgba(255,255,255,0.16);
  --text:#e9edf5;
  --text-dim:#8a96ab;
  --text-faint:#5b6579;
  --accent:#22e6ac;
  --accent-dim:rgba(34,230,172,0.14);
  --accent-strong:#18c495;
  --warn:#ff9f43;
  --warn-bg:rgba(255,159,67,0.14);
  --danger:#f0475a;
  --danger-bg:rgba(240,71,90,0.14);
  --blue:#4d94ff;
  --blue-bg:rgba(77,148,255,0.14);
  --purple:#b18aff;
  --purple-bg:rgba(177,138,255,0.14);
  --yellow:#f0c419;
  --yellow-bg:rgba(240,196,25,0.14);
  --gray:#8a96ab;
  --gray-bg:rgba(138,150,171,0.14);
  --cyan:#38bdf8;
  --cyan-bg:rgba(56,189,248,0.14);
  --radius:10px;
}
*{box-sizing:border-box;}
html,body{height:100%;}
body{
  margin:0;background:var(--bg);color:var(--text);
  font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;
  font-size:13px;-webkit-font-smoothing:antialiased;
}
::-webkit-scrollbar{height:10px;width:10px;}
::-webkit-scrollbar-track{background:transparent;}
::-webkit-scrollbar-thumb{background:#22304a;border-radius:6px;}
::-webkit-scrollbar-thumb:hover{background:#2c3c5c;}

.app{display:flex;flex-direction:column;height:100vh;}

/* HEADER */
header{
  display:flex;align-items:center;gap:18px;
  padding:14px 22px;border-bottom:1px solid var(--border);
  background:linear-gradient(180deg,#0b1424,#0a121f);
  flex-shrink:0;flex-wrap:wrap;
}
.brand{display:flex;align-items:center;gap:10px;margin-right:6px;}
.brand-icon{
  width:34px;height:34px;border-radius:9px;background:var(--accent-dim);color:var(--accent);
  display:flex;align-items:center;justify-content:center;font-size:18px;flex-shrink:0;
}
.brand h1{font-size:15px;margin:0;font-weight:700;letter-spacing:.2px;}
.brand p{margin:0;font-size:11.5px;color:var(--text-dim);}

.searchbox{
  flex:1;min-width:220px;max-width:360px;display:flex;align-items:center;gap:8px;
  background:var(--bg-card);border:1px solid var(--border);border-radius:8px;padding:8px 12px;color:var(--text-dim);
}
.searchbox input{background:transparent;border:none;outline:none;color:var(--text);font-size:13px;width:100%;}
.searchbox svg{flex-shrink:0;opacity:.6;}

.header-actions{display:flex;align-items:center;gap:10px;margin-left:auto;flex-wrap:wrap;}
.clock{font-variant-numeric:tabular-nums;color:var(--text-dim);font-size:12.5px;margin-right:4px;}
.perfil-indicador{
  font-size:11.5px;color:var(--text-dim);background:var(--bg-card);border:1px solid var(--border-strong);
  border-radius:20px;padding:6px 12px;white-space:nowrap;
}

.btn{
  display:inline-flex;align-items:center;gap:7px;border-radius:8px;border:1px solid var(--border-strong);
  background:var(--bg-card);color:var(--text);padding:9px 14px;font-size:12.5px;font-weight:600;cursor:pointer;
  transition:background .15s,border-color .15s;
}
.btn:hover{background:var(--bg-card-hover);}
.btn-primary{background:var(--accent);border-color:var(--accent);color:#04231a;}
.btn-primary:hover{background:var(--accent-strong);}
.btn-danger{background:var(--danger);border-color:var(--danger);color:#fff;}
.btn-danger:hover{filter:brightness(1.1);}
.btn-sm{padding:5px 9px;font-size:11.5px;border-radius:6px;}
.btn-ghost{background:transparent;border-color:var(--border);}

/* TABS */
.tabs{display:flex;gap:4px;padding:10px 22px 0;border-bottom:1px solid var(--border);background:var(--bg-panel);flex-wrap:wrap;}
.tab{
  background:transparent;border:none;color:var(--text-dim);padding:10px 16px;font-size:12.5px;font-weight:600;
  cursor:pointer;border-bottom:2px solid transparent;border-radius:8px 8px 0 0;
  display:inline-flex;align-items:center;gap:8px;
}
.tab:hover{color:var(--text);background:var(--bg-card);}
.tab.active{color:var(--accent);border-bottom-color:var(--accent);}
.tab-icon{display:inline-flex;align-items:center;justify-content:center;width:16px;height:16px;flex-shrink:0;}
.tab-icon-svg{width:100%;height:100%;background:transparent;}
.tab.active .tab-icon-svg{color:var(--accent) !important;}

main{flex:1;overflow:auto;padding:20px 22px;background:var(--bg);}

.view{display:none;}
.view.active{display:block;}

.hint{color:var(--text-dim);font-size:12px;margin:0 0 14px;}

/* FILA - colunas kanban */
.fila-cols{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;align-items:start;}
.fila-col{background:var(--bg-panel);border:1px solid var(--border);border-radius:var(--radius);min-height:200px;}
.fila-col-head{
  display:flex;justify-content:space-between;align-items:center;padding:12px 14px;
  border-bottom:1px solid var(--border);font-weight:700;font-size:12.5px;letter-spacing:.2px;
}
.fila-col .count{background:var(--bg-card);color:var(--text-dim);border-radius:20px;padding:2px 9px;font-size:11px;}
.fila-list{padding:10px;display:flex;flex-direction:column;gap:8px;min-height:60px;}
.fila-list.wide{padding:0;}

/* CARD de chamado */
.chamado-card{
  background:var(--bg-card);border:1px solid var(--border);border-radius:9px;padding:11px 12px;cursor:pointer;
  transition:background .12s,border-color .12s;
}
.chamado-card:hover{background:var(--bg-card-hover);border-color:var(--border-strong);}
.chamado-card .linha1{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-bottom:6px;}
.chamado-card .carga{font-weight:700;font-size:13.5px;}
.chamado-card .placa{color:var(--text-dim);font-size:11.5px;font-family:monospace;}
.chamado-card .info{color:var(--text-dim);font-size:11.5px;margin:1px 0;}
.chamado-card .badges{display:flex;gap:6px;margin-top:8px;flex-wrap:wrap;}
.badge{border-radius:6px;padding:2px 7px;font-size:10.5px;font-weight:700;}
.badge-warn{background:var(--warn-bg);color:var(--warn);}
.badge-danger{background:var(--danger-bg);color:var(--danger);}
.badge-accent{background:var(--accent-dim);color:var(--accent);}
.badge-gray{background:var(--gray-bg);color:var(--gray);}
.badge-blue{background:var(--blue-bg);color:var(--blue);}
.progress-bar{height:5px;border-radius:4px;background:var(--bg-panel);overflow:hidden;margin-top:8px;}
.progress-bar > div{height:100%;background:var(--accent);}
.card-actions{display:flex;gap:6px;margin-top:8px;}
.card-actions .btn{flex:1;justify-content:center;}

/* FILTROS */
.filtros-periodo{display:flex;align-items:center;gap:10px;margin-bottom:16px;flex-wrap:wrap;}
.filtros-periodo label{display:flex;align-items:center;gap:6px;font-size:12px;color:var(--text-dim);}
.filtros-periodo input,.filtros-periodo select{
  background:var(--bg-card);border:1px solid var(--border-strong);color:var(--text);
  border-radius:7px;padding:7px 9px;font-size:12.5px;
}

/* KPIs */
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px;margin-bottom:20px;}
.kpi-card{background:var(--bg-panel);border:1px solid var(--border);border-radius:var(--radius);padding:14px;}
.kpi-card .valor{font-size:22px;font-weight:800;color:var(--accent);}
.kpi-card .label{font-size:11.5px;color:var(--text-dim);margin-top:4px;}

/* CHARTS */
.charts-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;}
.chart-card{background:var(--bg-panel);border:1px solid var(--border);border-radius:var(--radius);padding:14px;height:280px;}
.chart-card.wide{grid-column:1 / -1;}
.chart-card h3{margin:0 0 10px;font-size:12.5px;color:var(--text-dim);font-weight:700;}
.chart-card canvas{max-height:220px;}

/* TABELA */
.tabela{width:100%;border-collapse:collapse;background:var(--bg-panel);border:1px solid var(--border);border-radius:var(--radius);overflow:hidden;font-size:12px;}
.tabela th,.tabela td{padding:9px 10px;border-bottom:1px solid var(--border);text-align:left;}
.tabela th{color:var(--text-dim);font-weight:700;background:var(--bg-card);font-size:11px;text-transform:uppercase;letter-spacing:.3px;}
.tabela tbody tr:hover{background:var(--bg-card);}
.tabela td.center{text-align:center;}
.dot{display:inline-block;width:10px;height:10px;border-radius:50%;}
.dot-pendente{background:var(--gray);}
.dot-andamento{background:var(--warn);}
.dot-concluido{background:var(--accent);}

/* OPERADORES */
.operadores-form{display:flex;gap:10px;margin-bottom:14px;max-width:420px;}
.operadores-form input{flex:1;background:var(--bg-card);border:1px solid var(--border-strong);color:var(--text);border-radius:7px;padding:9px 11px;}
.operador-row{display:flex;justify-content:space-between;align-items:center;background:var(--bg-card);border:1px solid var(--border);border-radius:9px;padding:10px 13px;margin-bottom:8px;}
.operador-row .nome{font-weight:600;}
.operador-row.inativo{opacity:.5;}

/* MODAL */
.modal-overlay{
  display:none;position:fixed;inset:0;background:rgba(4,8,16,.65);z-index:100;
  align-items:center;justify-content:center;padding:20px;
}
.modal-overlay.open{display:flex;}
.modal{background:var(--bg-panel);border:1px solid var(--border-strong);border-radius:var(--radius);width:100%;max-width:480px;max-height:88vh;display:flex;flex-direction:column;}
.modal.wide{max-width:680px;}
.modal-head{display:flex;justify-content:space-between;align-items:center;padding:16px 18px;border-bottom:1px solid var(--border);}
.modal-head h2{margin:0;font-size:15px;}
.modal-close{background:transparent;border:none;color:var(--text-dim);font-size:20px;cursor:pointer;line-height:1;}
.modal-body{padding:16px 18px;overflow:auto;}
.modal-foot{display:flex;justify-content:flex-end;gap:10px;padding:14px 18px;border-top:1px solid var(--border);}

.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;}
.form-grid label,.modal-body > label{display:flex;flex-direction:column;gap:5px;font-size:11.5px;color:var(--text-dim);}
.form-grid input,.form-grid select,.modal-body input,.modal-body select,.modal-body textarea{
  background:var(--bg-card);border:1px solid var(--border-strong);color:var(--text);border-radius:7px;padding:8px 10px;font-size:13px;font-family:inherit;
}
.form-grid input:disabled{opacity:.55;cursor:not-allowed;background:var(--bg-panel);}
.carga-input-row{display:flex;gap:8px;align-items:center;margin-bottom:7px;}
.carga-input-row input{flex:1;background:var(--bg-card);border:1px solid var(--border-strong);color:var(--text);border-radius:7px;padding:8px 10px;font-size:13px;}
.carga-input-row .carga-preview{font-size:10.5px;color:var(--text-dim);white-space:nowrap;}
.carga-input-row .btn-remove-carga{background:transparent;border:1px solid var(--border);color:var(--text-dim);border-radius:6px;width:28px;height:28px;cursor:pointer;flex-shrink:0;}
.carga-input-row .btn-remove-carga:hover{color:var(--danger);border-color:var(--danger);}

.obs-label{margin-top:12px;display:flex;flex-direction:column;gap:5px;font-size:11.5px;color:var(--text-dim);}
.obs-label textarea{resize:vertical;}

/* DETALHE do chamado */
.detalhe-head{display:flex;flex-wrap:wrap;gap:16px;margin-bottom:16px;padding-bottom:14px;border-bottom:1px solid var(--border);}
.detalhe-head .campo{min-width:110px;}
.detalhe-head .campo b{display:block;font-size:14px;}
.detalhe-head .campo span{font-size:11px;color:var(--text-dim);}
.docs-lista{display:flex;flex-direction:column;gap:8px;margin-bottom:16px;}
.doc-item{display:flex;align-items:center;gap:10px;background:var(--bg-card);border:1px solid var(--border);border-radius:8px;padding:9px 11px;}
.doc-item .tipo{flex:1;font-weight:600;font-size:12.5px;}
.doc-item .meta{font-size:11px;color:var(--text-dim);min-width:150px;}
.doc-item .acoes{display:flex;gap:6px;}
.doc-item select{background:var(--bg-panel);border:1px solid var(--border-strong);color:var(--text);border-radius:6px;padding:5px 7px;font-size:11.5px;}

.detalhe-secao{margin-top:16px;}
.detalhe-secao h4{margin:0 0 8px;font-size:12px;color:var(--text-dim);text-transform:uppercase;letter-spacing:.3px;}
.ocorrencia-item{background:var(--danger-bg);border:1px solid rgba(240,71,90,.3);border-radius:8px;padding:9px 11px;margin-bottom:6px;font-size:12px;}
.ocorrencia-item.resolvida{background:var(--gray-bg);border-color:var(--border);opacity:.75;}
.ocorrencia-item .oc-topo{display:flex;justify-content:space-between;font-weight:700;margin-bottom:3px;}
.log-item{font-size:11.5px;color:var(--text-dim);padding:4px 0;border-bottom:1px dashed var(--border);}

.toast{
  position:fixed;bottom:22px;left:50%;transform:translateX(-50%) translateY(20px);
  background:var(--bg-card);border:1px solid var(--border-strong);color:var(--text);
  padding:11px 18px;border-radius:9px;font-size:12.5px;opacity:0;pointer-events:none;
  transition:opacity .2s,transform .2s;z-index:200;box-shadow:0 8px 24px rgba(0,0,0,.4);
}
.toast.show{opacity:1;transform:translateX(-50%) translateY(0);}

/* CONFIG */
.config-box{max-width:640px;background:var(--bg-panel);border:1px solid var(--border);border-radius:var(--radius);padding:18px;}
.config-box h3{margin:0 0 6px;font-size:14px;}
.campo-dica{font-size:10.5px;color:var(--text-faint);margin-top:2px;}

/* Banner de valor de frete dentro do detalhe */
.frete-banner{display:flex;flex-wrap:wrap;gap:14px;background:var(--bg-card);border:1px solid var(--border);border-radius:9px;padding:11px 13px;margin-bottom:14px;align-items:center;}
.frete-banner.abaixo{border-color:rgba(240,71,90,.4);background:var(--danger-bg);}
.frete-banner .campo{font-size:11.5px;}
.frete-banner .campo b{display:block;font-size:14px;}
.frete-banner-acoes{margin-left:auto;display:flex;gap:8px;}

/* Modo operador (mobile/tablet) */
.op-card{background:var(--bg-card);border:1px solid var(--border);border-radius:10px;padding:13px;margin-bottom:10px;}
.op-card .op-topo{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px;}
.op-card .op-topo b{font-size:14.5px;}
.op-docs{display:flex;flex-wrap:wrap;gap:8px;}
.op-doc-chip{
  border-radius:20px;padding:10px 14px;font-size:12.5px;font-weight:700;cursor:pointer;
  border:1px solid var(--border-strong);background:var(--bg-panel);color:var(--text-dim);
  min-height:38px;display:flex;align-items:center;gap:6px;user-select:none;
}
.op-doc-chip.andamento{background:var(--warn-bg);color:var(--warn);border-color:rgba(255,159,67,.4);}
.op-doc-chip.concluido{background:var(--accent-dim);color:var(--accent);border-color:rgba(34,230,172,.4);}
.op-doc-chip.bloqueado{opacity:.55;cursor:not-allowed;}

.badge-lote{background:var(--purple-bg);color:var(--purple);}

.chamado-card.transportadora{border:2px solid var(--blue);background:linear-gradient(180deg,rgba(77,148,255,.08),var(--bg-card));}
.chamado-card.sem-carga{border-left:4px solid var(--purple);}

/* Aguardando retirada — precisa chamar atenção do concierge */
@keyframes pulso-retirada{
  0%,100%{box-shadow:0 0 0 0 rgba(255,159,67,.0);border-color:var(--warn);}
  50%{box-shadow:0 0 16px 4px rgba(255,159,67,.65);border-color:#ffc178;}
}
.chamado-card.aguardando-retirada{
  border:2px solid var(--warn);
  animation:pulso-retirada 1.5s ease-in-out infinite;
}
.fila-col-retirada .fila-col-head{
  background:linear-gradient(90deg,rgba(255,159,67,.16),transparent);
  animation:pulso-header 2.2s ease-in-out infinite;
}
@keyframes pulso-header{
  0%,100%{background-color:transparent;}
  50%{background-color:rgba(255,159,67,.14);}
}
.retirada-banner{
  display:flex;justify-content:space-between;align-items:center;gap:12px;
  background:var(--warn-bg);border:1px solid rgba(255,159,67,.4);border-radius:9px;
  padding:11px 13px;margin-bottom:14px;font-size:12.5px;color:var(--warn);
}
.badge-transportadora{background:var(--blue-bg);color:var(--blue);}

/* Tipos de ocorrência (cadastro) */
.tipo-ocorrencia-grupo{margin-bottom:16px;}
.tipo-ocorrencia-grupo h4{font-size:12px;color:var(--text-dim);text-transform:uppercase;margin:0 0 8px;}
.tipo-ocorrencia-row{display:flex;justify-content:space-between;align-items:center;background:var(--bg-card);border:1px solid var(--border);border-radius:8px;padding:8px 12px;margin-bottom:6px;}
.tipo-ocorrencia-row.inativo{opacity:.5;}

/* Tratativas */
.tratativa-item{background:var(--bg-card);border:1px solid var(--border);border-radius:8px;padding:8px 10px;margin-bottom:6px;font-size:12px;}
.tratativa-item .meta{color:var(--text-dim);font-size:10.5px;margin-top:3px;}

/* Painel por operador (tempo real) */
.painel-operadores-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:14px;}
.painel-op-card{background:var(--bg-panel);border:1px solid var(--border);border-radius:var(--radius);padding:14px;}
.painel-op-card.livre{opacity:.7;}
.painel-op-card .po-topo{display:flex;justify-content:space-between;align-items:center;margin-bottom:10px;}
.painel-op-card .po-nome{font-size:14px;font-weight:700;}
.painel-op-tarefa{background:var(--bg-card);border:1px solid var(--warn);border-left:3px solid var(--warn);border-radius:7px;padding:8px 10px;margin-bottom:7px;font-size:12px;}
.painel-op-tarefa .po-doc{font-weight:700;color:var(--warn);}
.painel-op-vazio{color:var(--text-faint);font-size:12px;padding:6px 0;}

/* Menu de contexto customizado (designar operador) */
.context-menu{
  display:none;position:fixed;z-index:300;min-width:200px;
  background:var(--bg-panel);border:1px solid var(--border-strong);border-radius:9px;
  box-shadow:0 12px 30px rgba(0,0,0,.5);padding:6px;
}
.context-menu.open{display:block;}
.context-menu .cm-titulo{padding:6px 10px;font-size:10.5px;color:var(--text-faint);text-transform:uppercase;letter-spacing:.3px;}
.context-menu .cm-item{
  display:flex;align-items:center;gap:8px;padding:9px 10px;border-radius:6px;cursor:pointer;font-size:12.5px;color:var(--text);
}
.context-menu .cm-item:hover{background:var(--bg-card-hover);}
.context-menu .cm-item.cm-remover{color:var(--danger);}
.context-menu hr{border:none;border-top:1px solid var(--border);margin:6px 0;}

.badge-designado{background:var(--purple-bg);color:var(--purple);}
.chamado-card{position:relative;}

/* Timeline chegada/saída nos cards concluídos */
.timeline-concluido{display:flex;align-items:flex-end;gap:8px;margin:8px 0;padding:8px 10px;background:var(--bg-panel);border-radius:8px;}
.tl-ponto{display:flex;flex-direction:column;align-items:flex-start;gap:2px;}
.tl-dot{width:7px;height:7px;border-radius:50%;margin-bottom:1px;}
.tl-dot-chegada{background:var(--blue);}
.tl-dot-saida{background:var(--accent);}
.tl-label{font-size:9px;color:var(--text-dim);text-transform:uppercase;letter-spacing:.3px;}
.tl-valor{font-weight:700;color:var(--text);font-size:12px;}
.tl-linha{flex:1;height:2px;min-width:14px;background:linear-gradient(90deg,var(--blue),var(--accent));border-radius:2px;margin-bottom:7px;}
.tl-total{margin-left:auto;text-align:right;font-weight:800;color:var(--accent);font-size:13px;display:flex;flex-direction:column;align-items:flex-end;}
.tl-total-label{font-size:8.5px;color:var(--text-dim);font-weight:400;text-transform:uppercase;letter-spacing:.3px;}

/* Valor acordado — bem visual pro time */
.valor-acordado-banner{
  display:flex;align-items:center;gap:8px;flex-wrap:wrap;
  background:linear-gradient(90deg,rgba(240,196,25,.2),rgba(240,196,25,.04));
  border:1px solid rgba(240,196,25,.45);border-radius:8px;padding:8px 10px;margin:8px 0;
}
.va-label{font-size:10px;color:var(--yellow);font-weight:700;white-space:nowrap;}
.va-valor{font-size:16px;font-weight:800;color:var(--yellow);}
.va-autorizado{font-size:9.5px;color:var(--text-dim);margin-left:auto;}

/* No-shows */
.noshow-grupo{margin-bottom:14px;}
.noshow-grupo h4{font-size:13px;margin:0 0 8px;color:var(--text);}
.noshow-item{background:var(--bg-card);border:1px solid var(--border);border-left:3px solid var(--danger);border-radius:8px;padding:9px 11px;margin-bottom:6px;font-size:12px;}
.noshow-item .ns-topo{display:flex;justify-content:space-between;font-weight:700;}

/* Lote visual (cargas lançadas juntas) */
.lote-grupo{border:2px dashed var(--purple);border-radius:12px;padding:9px;margin-bottom:8px;background:rgba(177,138,255,.04);}
.lote-grupo-label{font-size:10.5px;color:var(--purple);font-weight:700;margin-bottom:8px;padding:0 2px;}
.lote-grupo .chamado-card{margin-bottom:8px;}
.lote-grupo .chamado-card:last-child{margin-bottom:0;}

@media (max-width:900px){
  .fila-cols{grid-template-columns:1fr;}
  .charts-grid{grid-template-columns:1fr;}
  .form-grid{grid-template-columns:1fr;}
}